Ms. Bethel has a strong clinical background with 39 years of experience in nursing. Gayelynn has spent the last 20 years working with workers’ compensation claims as a nurse reviewer as well as Director of Operations. Gayelynn ensures high quality, cost-effective utilization of services by planning, designing, implementing, and evaluating utilization of services, referral to services, discharge planning and continuity of UM programs and processes. Gayelynn ensures case managers and UR staff are available to treating physicians. She works directly with Dr. Howard to ensure UR processes are in accordance with evidence-based guidelines and state laws. She is the educator and trainer for the orientation program for nurses and physicians with MedicusRx.